If a product from Knick is no longer working as you should expect, our highly qualified technicians are there to help. Whether a measuring instrument, sensor or interface component, a small miscue or complex damage, our experts with proven know-how can resolve the problem as quickly as possible. If you need, we can make a loaner available to you during the repair. And when you want to renew your quality certificates, this team is the right contact.
It works like this (applies only within Germany!)*:
- For processing a repair or complaint, please use our Service Hotline at +49 30 80191-241 and request a return material authorization number (RMA).
You are also welcome to use the contact form.
- Our repair team will give you the RMA number.
- Please write the RMA number on your delivery note, make sure that the product is cleaned and securely packed for transport, and enclose a completed Declaration of Contamination
- Please send the product to the following address:
Knick Elektronische Messgeräte GmbH & Co. KG
* For all other countries:
Please contact one of our local partners. You will find contact details on our website under Contact / Sales.
If your country is not included in our list, please contact our team in Berlin.