Privacy Statement

1. General information

The careful handling of your personal data is of great importance to us. Accordingly, we strictly comply with the statutory regulations when we collect, process or use personal data.

The personal data that we need to obtain from you and the purposes for which we process them are described in the following.

Personal data is information that can be assigned to you as a person (e.g. your name, your telephone number or your email address). Personal data do not include data of juristic persons or information that cannot be associated directly with your actual identity.

With regard to the collection, processing and use of your data on www.knick-international.com and the sub-pages belonging to the website, the controller, as defined in Art. 4 (7) General Data Protection Regulation (GDPR), is Knick Elektronische Messgeräte GmbH & Co. KG, Beuckestraße 22, 14163 Berlin (Knick), phone: +49 30 80191-0, fax: +49 30 80191-200, email: datenschutz@knick.de.

The data protection officer is:

Dr. Heiko Haaz | UIMC Dr. Vossbein GmbH & Co. KG | Otto-Hausmann-Ring 113 | 42115 Wuppertal

Any questions or notifications relating to data protection law can be sent to us by email to datenschutz@knick.de or by post to the address stated above. Please check this Data Privacy Statement from time to time because the legislator may amend the data protection regulations or we may need to adjust this Data Privacy Statement due to changes of our internal processes.

2. Collection and use of personal data

Information that we obtain from you helps us to individualise and continuously improve our services. We use that information to handle your orders. Unless you have provided your data to us exclusively for the purpose of contacting you (see Section 4), we may use your data also to communicate with you about orders, products or services and to send you marketing offers (see “Communication by email” below) and to update our data records, administer your data and recommend products or services you might be interested in. We may also use your data to improve our range of products and our platform, to prevent or detect misuse of our website or to enable third parties to provide technical, logistical or other services on our behalf.

Of course, you can at any time object to the processing or use of your personal data for advertising purposes by sending an informal notice to info@knick.de or by using our online form.

Whenever our website is accessed, our system will automatically acquire data and information about the computer system of the accessing computer.
The following data will be acquired:

• Information about the browser type and version used
• The user’s operating system
• Date and time of access
• Websites from which the user’s system gets to our website
• The data are also stored in the log files of our system. This does not apply to the user’s IP addresses or other data that would allow assignment of the data to a user. These data will not be stored together with other personal data of the user.

Information about you is also actively collected on our website. You can use an online form provided on our website to contact Knick. We will use the personal data transmitted in connection with this exclusively to handle your contact request and will delete them, unless any legal retention periods apply that prevent such deletion. The legal basis for the processing of the data is Art. 6.1, first sentence, Letter (b) GDPR if your contact request relates to the initiation or performance of a contractual relationship between you and us. In other cases, the legal basis is Art. 6.1, first sentence, Letter (f) GDPR. Your data will not be transmitted to any third party.

To contact you, the following data about you will be acquired and stored:

• Full name
• Company name
• Email address
• Full telephone number (if provided)
• The consent to the Data Privacy Statement
• Additional data relating to your request, if any (hereinafter referred to as “personal data”)

As an alternative, we may use the email address provided to contact you. In this case, the user’s personal data transmitted with the email will be stored. To enable us to make the emails we send you more useful and more interesting, we often receive a confirmation about which of our emails you open, provided that your computer supports this function.

3. Application

You can use the email address karriere@knick.de to apply for a job that we offer or to send us an unsolicited application and to submit your documents to us.

We process personal data which you provide to us in the context of the application process and which are required to determine your professional and personal skills in relation to the position to be filled on the basis of Section 26 BDSG or, in the pre-contractual relationship, in accordance with Art. 49.1, Letter (a) GDPR. Without your consent, your data will not be transferred to a third party.

When you send an application by email or via our recruiting page using the applicant form, you indicate your interest in taking up employment with us. In this context, you send us personal data which we will use and store exclusively for the purpose of your search for employment/application and in case we have follow-up questions.

Moreover, meaningful documents, such as a cover letter, your curriculum vitae or reference letters, can be emailed or uploaded via the applicant form. Such documents may contain additional personal data, such as date of birth, address etc.

Your data will be treated as confidential and can be accessed only by persons necessarily involved in the application process.

The data in the applicant form provided in the context of your application will be transmitted using TLS encryption.

All data which we receive from you as an applicant will be stored in a database. This database is operated by Personio GmbH, a supplier of personnel administration and applicant management software https://www.personio.de/impressum/. In this regard, Personio is our processor pursuant within the meaning of Art. 28 GDPR. The processing activities are based on a data processing agreement concluded between Personio and us as the controller. Your data will be stored exclusively within the European Union.

As a rule, we will delete your personal data as soon as they are no longer required for the abovementioned purposes, usually six months after completion of the application process, unless an employment relationship is established and you authorise us to process the data for other applications. If you authorise us, the six-month deletion period commences upon completion of the other application process. We will keep your application on record for a maximum of two years only with your consent.

4. Purposes of collection, processing and use

Knick Elektronische Messgeräte GmbH & Co. KG will collect, process and use the personal data exclusively for the following purposes:

• To contact you to verify the data
• To contact you to handle requests
• To set up and manage a customer account
• To process your application and to contact you in this respect
• To send you newsletters

Knick Elektronische Messgeräte GmbH & Co. KG will use the personal data for any purpose other than one of the purposes specified above only where this is necessary to safeguard the legitimate interests of a third party or to prevent threats to state or public security or to prosecute criminal offences.

The personal data will be stored and processed exclusively on servers located in the European Union.

5. Duration of the use of data

The personal data will be deleted immediately if you withdraw your consent or if the purpose of the use of the data no longer exists.

Compelling legal requirements, in particular retention periods, are not affected.

Knick Elektronische Messgeräte GmbH & Co. KG will without delay inform its cooperation partners if the consent given to Knick Elektronische Messgeräte GmbH & Co. KG is withdrawn. Knick Elektronische Messgeräte GmbH & Co. KG has obliged its cooperation partners to delete the personal data without delay after they have been informed of such withdrawal.

Moreover, Knick Elektronische Messgeräte GmbH & Co. KG has obliged its cooperation partners to inform Knick Elektronische Messgeräte GmbH & Co. KG without delay if the consent given to a cooperation partner is withdrawn. As soon as Knick Elektronische Messgeräte GmbH & Co. KG has been informed of any such withdrawal of consent, it will without delay procure that it and, if applicable, any cooperation partner will delete the data.

6. Data security and data protection, communication by email

Knick Elektronische Messgeräte GmbH & Co. KG applies appropriate technical and organisational processes to prevent unauthorised access or unauthorised disclosure and to guarantee the accuracy of the data and to ensure authorised use of the data. Nevertheless, electronic communication is never entirely secure. Accordingly, all data and information that you voluntarily transmit to Knick Elektronische Messgeräte GmbH & Co. KG might be acquired by a third party by means of unlawful data retrieval. Knick Elektronische Messgeräte GmbH & Co. KG cannot assume any liability for the disclosure of data due to errors and/or unauthorised access during data transmission by third parties.

We can also not guarantee complete data security of email communication. We therefore recommend to send data by letter if they require a high level of secrecy.

7. SSL or TLS encryption

For security reasons and to protect the transmission of confidential contents you send to us as the operator of the sites, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the browser’s address line changing from “http://” to “https://” and by the lock icon in your browser line.

If SSL or TLS encryption is active, third parties cannot read the data that you send us.

8. Newsletter

You can subscribe to a free newsletter. When you register for the newsletter, you will receive an email asking you to confirm your newsletter subscription. This is to ensure that no third party has misused your data (double-opt-in principle).

After registration, you will be sent information about what’s new at Knick and other contemporary topics. If you no longer wish to receive the newsletter, you can unsubscribe at any time inside the newsletter.

Your personal data will not be given to third parties for advertising purposes.

We use the email service provider Brevo/ Sendinblue (formerly Newsletter2Go), offered by Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, to send our newsletter. If you register for our newsletter, your email address and the other personal data that you have provided upon registration will be transmitted to and processed and stored by Brevo/ Sendinblue. Brevo/ Sendinblue will use these data to send and evaluate the newsletter on our behalf.

We have concluded a commissioned data processing agreement with Brevo/ Sendinblue to ensure that Brevo/ Sendinblue will process your personal data only in accordance with our instructions and only on our behalf. Brevo/ Sendinblue has taken appropriate technical and organisational measures to ensure that your personal data will be processed only in accordance with our instructions and, in addition, Brevo/ Sendinblue is certified by TÜV Rheinland.

Brevo/ Sendinblue can use the recipients’ data in a pseudonymised form, i.e., without assignment to a user, to optimise or improve its own services, e.g. for the technical optimisation of the mailing and representation of the newsletters or for statistical purposes. However, Brevo/ Sendinblue will not use the data of our newsletter recipients to write to them or to transmit the data to a third party.

For further information about Brevo/ Sendinblue and data protection at Brevo/ Sendinblue please go to:  www.brevo.com/information-for-email-recipients/

9. Integration of Shopware as CRM

We use the Shopware customer relationship management (CRM) system provided by shopware AG (Ebbinghoff 10, 48624 Schöppingen, Germany), to efficiently manage our customer and business relationships. Shopware is used to manage enquiries and customer contacts and to provide personalised content in our online shop.

Your data in Shopware are processed on the basis of Art. 6.1, Letter (b) GDPR (performance of a contract or pre-contractual measures), provided that the processing is necessary for the handling of your enquiry or a service requested by you. In addition, processing may be based on Art. 6.1, Letter (f) GDPR (legitimate interest) if it serves to optimise our customer service and business processes.

Data stored in Shopware in particular include your contact details (e.g. name, email address, telephone number), enquiry data and, if provided, your communication preferences, if you have provided these.

For further information on the processing of data by Shopware see the shopware AG privacy statement at  https://www.shopware.com/de/datenschutz/.

10. Cookies

Some of the services of this website use cookies. Cookies are small text files that contain information to identify visitors that return to the website exclusively for the duration of their visit to the website. They make it easier to use the online offering of www.knick-international.com. They are stored by your browser on the hard disk of your computer and do no harm there.

If you use cookies, they will make it easier for you to log in exclusively on the computer on which you have selected them. The purpose of using cookies is to make it easier for you to use our websites because some functions of our website cannot be offered without the use of cookies. For example, some functions require that the browser will recognise you even after you have changed between pages.

You can choose to deactivate the acceptance of cookies in the web browser. Knick does not assume any responsibility for the use of cookies by cooperation partners.

11. Transfer of data to third parties

We will disclose the information that we receive from you to third parties exclusively to the extent described below:

Service providers: We commission other enterprises and individuals to carry out tasks for us. Examples include the sending of letters or emails. These service providers will receive only the data that are necessary to carry out their tasks. They are not permitted to use these data for any other purpose. In addition to this, they are obliged to treat the data in compliance with this Data Privacy Statement and the German data protection acts.

Protection of Knick and third parties: We will disclose personal data of users if we are under a legal obligation to do so or if such disclosure is necessary to enforce our General Terms and Conditions or any other agreement or to protect our rights or the rights of our users or of a third party. For the avoidance of doubt, we expressly state that, in connection with this, the data will not be disclosed to these enterprises to make any use of them for economic purposes contrary to this Data Privacy Statement.

With your consent: In all other cases, we will inform you when personal data are to be disclosed to a third party and in this way give you the opportunity to give your consent.

Whenever personal data are disclosed to a third party to the extent described above and whenever data are transmitted to countries outside of the European Economic Area (EEA), we will ensure that the data will be transmitted in compliance with this Data Privacy Statement and the German data protection acts.

12. Mailtrap

Our website offers you the possibility of using a form to contact Knick. The following personal data are collected if you use that form:

• Full name
• Company name
• Email address
• Complete telephone number (if provided)
• Consent to our Data Protection Policy
• and, if applicable, further information about enquiries

The form is sent to Knick and confirmation of receipt or a copy of your enquiry is sent to you via Mailtrap, an Email API/SMTP service operated by Railsware Products Studio LLC, which automatically forwards enquiries received via the website on our behalf in order to record your enquiries and to enable you to communicate with us as the site operator. These data are stored in mail logs for a limited time period of 7 days. The data are not used to identify you personally. They are deleted automatically after 7 days.

Personal data are processed on the basis of Art. 6 (1) lit. b General Data Protection Regulation (GDPR) and Art. 6 (1) lit. f GDPR.

We have concluded an order processing contract with Railsware Products Studio LLC. You can find its data protection information at https://mailtrap.io/dpa/ https://mailtrap.io/dpa/>. Railsware is domiciled in the USA. There are suitable guarantees for the transfer of data there in the form of standard contractual clauses.

13. Matomo Analytics

We use the open-source software Matomo (formerly Piwic) to analyse and statistically evaluate the use of our website. Matomo is a web analysis service provided by InnoCraft Ltd, 150 Willis St, 6011 Wellington, New Zealand, that we operate as an on-premises solution on servers in the EU.

It uses cookies – small text files that are stored on your computer and enable an analysis of your use of the website.

The IP addresses collected in this way are anonymised immediately, so that they cannot be assigned to persons and you as a user remain anonymous. Data that you enter in forms will not be collected by Matomo Analytics.

With your consent, Matomo can be used to analyse pseudonymised user profiles and the following data:

• Page views and entry pages
• Pages visited
• Time spent on pages
• Scroll depth
• Click behaviour
• Changes to products and quantities in the enquiry process ("wishlist/shopping basket")
• Referrer URLs (the previously visited pages)

The data collected will be stored exclusively on servers within the EU. These servers are hosted by our web service provider keeen GmbH. The data will not be transmitted to a third party.

The data will be processed on the basis of Art. 6.1, first sentence, Letter (a) GDPR, i.e. only with your express consent.

You can withdraw your consent at any time by deleting the cookies in your browser or by changing your data protection settings on our website.

The purpose of the processing is the statistical evaluation of the user behaviour to optimise our website offer.

The data collected by Matomo will be stored for a period of 13 months and then be deleted automatically.

Further information on the terms of use and data protection of Matomo is provided at: https://matomo.org/privacy/

14. Google Ads

On some of our websites, we do online advertising using the “Google Ads” tool offered by Google Inc. and, doing so, we also use so-called conversion tracking. When you click on an advertisement we have placed with Google, a cookie for conversion tracking is stored on your computer. These cookies will become invalid after 30 days, do not contain personal data and are hence not used to personally identify you.

When you visit certain internet pages of our website and the cookie has not yet expired, Google and we can see that you have clicked on the advertisement and have been redirected to that page. Each advertiser receives a different cookie, so that it is impossible to track cookies of different Google Ads customers.

The information gathered with the help of the conversion cookie is used to prepare conversion statistics for advertisers that have opted for conversion tracking. The advertisers are informed of the total number of users that have clicked their advertisement and have been redirected to a page provided with a conversion tracking tag, usually the order confirmation page. However, they will not receive information that can be used to personally identify users.

If you do not wish to participate in the tracking, you can object to this use by preventing the storage of the cookies by making appropriate settings in your browser software. You will then not be included in the conversion tracking statistics. Further information and Google’s data privacy policy are available at:
http://www.google.com/policies/technologies/ads/
and
https://www.google.de/intl/de/policies/.

You can also deactivate personalised advertisements via Google by means of following link:
https://support.google.com/ads/answer/2662922?hl=de.

15. Use of LinkedIn Ads, LinkedIn Marketing

We use the analysis and conversion tracking technology of the LinkedIn platform on our website. The LinkedIn technology mentioned above enables us to show you more relevant advertisements based on your interests. Moreover, we receive from LinkedIn aggregated and anonymous reports about advertising activities and information about how you interact with our website. The statistical evaluation of the user behaviour enables us to improve our offer and to make it more interesting for you as the user. This also constitutes our legitimate interest in the processing of the abovementioned data by the third-party provider. The legal basis is Art. 6.1, first sentence, Letter (f) GDPR. For more information about data protection by LinkedIn see here: https://www.linkedin.com/legal/privacy-policy#choices-oblig. You can object to the analysis of your user behaviour by LinkedIn and the showing of interest-based recommendations (“opt-out”). To do this, click on the field “Reject on LinkedIn” (for LinkedIn members) or “Reject” (for other users) at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

16. Google Maps

Our website uses the product Google Maps API provided by Google Inc. (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043). When Google Maps is used, Google will also acquire, process and use data concerning the use of the maps functions by the visitors of the websites. For information about the processing of data by Google see the Google data privacy statements. They are available at www.google.com/privacypolicy.html.

The use of Google Maps and the possible transfer of data to the USA, and hence to a third country without an adequate level of protection, take place based on your consent given in accordance with Art. 49.1 (a) GDPR. You can at any time revoke your consent with future effect. To exercise your revocation, please deactivate this service using the “cookie consent tool” provided on the website.

17. Call Tracking

Our website uses a service provided by matelso GmbH, Stuttgart. When you call a telephone number provided to us by matelso, information about the telephone call will be transferred to a web analysis service that we use (e.g. Google Analytics). matelso will also read cookies or other parameters of the website you visit that our analysis service has placed, e.g. referrer, document path, remote user agent. The relevant information will be processed by matelso in accordance with our instructions and stored on servers within the EU. More detailed information is available at https://matelso.com/de/privacy-statement. You can prevent the storage of cookies by making appropriate settings in your browser. However, please note that if you do this you may not be able to use the full functionality of this website.

18. Microsoft Bing Ads

(1) The website uses the “Bing Ads” remarketing function provided by Microsoft Corporation One Microsoft Way, Redmond, WA 98052-6399, USA. (“Microsoft Advertising”). Microsoft Bing Ads stores a cookie on your computer if you came to our website via a Microsoft Bing advertisement. This allows Microsoft Bing and us to detect that someone has clicked on an advertisement, was redirected to our website and has reached a specific target page previously determined (conversion page). We will only be informed of the total number of users that have clicked on a Bing advertisement and then were redirected to the conversion page. Personal information about the user’s identity will not be disclosed.

(2) If you do not wish Microsoft to use information about your behaviour as explained above, you can reject the placing of a cookie that is required for this, e.g. by making a browser setting that deactivates the automatic placing of cook1ies altogether. In addition, you can prevent acquisition by Microsoft of the data generated by the cookie that relate to your use of the website and the processing of these data by Microsoft by declaring your objection at the following link: http://choice.microsoft.com/de-DE/opt-out. More information about data privacy and the cookies used at Microsoft and Bing Ads is provided on the Microsoft website at https://privacy.microsoft.com/de-de/privacystatement.

19. Bing Universal Event Tracking (UET)

On our website, data are acquired and stored with Bing Ads technologies to create usage profiles based on pseudonyms. This is a service provided by Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. This service allows us to track the activities of users on our website if they came to our website via Bing Ads advertisements. If you get to our website via such an advertisement, a cookie will be placed on your computer. A Bing UET tag is integrated on our website. This is a code via which, in connection with the cookie, some non-personal data about the use of the website will be stored. This includes the duration of the visit to the website, the areas of the website that were visited and the advertisement via which the user came to the website. Information about your identity is not collected.

The information acquired will be transmitted to Microsoft servers in the USA and stored there for a maximum of 180 days on principle. You can prevent acquisition of the data generated by the cookie that relate to your use of the website and the processing of these data by disabling cookies. This may restrict the functionality of the website.
Moreover, Microsoft can potentially use so-called cross-device tuning to track your user behaviour across multiple electronic devices and due to this may be able to show you personalised advertisements on Microsoft websites and in Microsoft apps. You can disable this behaviour at http://choice.microsoft.com/de-de/opt-out.
More detailed information about Bing’s analysis services is provided on the Bing Ads website (https://help.bingads.microsoft.com/#apex/3/de/53056/2). More detailed information about data privacy at Microsoft and Bing is provided in the Microsoft data privacy statement (https://privacy.microsoft.com/de-de/privacystatement).

20. No liability for partners’ online offerings

Our online offering also includes contents of third parties. A prerequisite to the use of these services is that the providers of these contents (third-party providers) get to know the user’s IP address. If the IP address is not transmitted, the contents cannot be sent to the respective user. Therefore, transmission of the IP address is necessary to show the contents. We endeavour to only use contents from suppliers that use the IP address solely to deliver the contents.

We cannot prevent third-party providers from storing the IP address for statistical purposes, for example. Where we are aware of this, we will inform our users of this.

When internet pages are accessed to which this website makes reference, it may occur that data such as name, address, email address, browser features etc. are asked for again. This Data Privacy Statement does not regulate the collection, disclosure or treatment of personal data by any third party.

Third-party service providers may have deviating and their own regulations regarding the handling of the collection, processing and use of personal data. Therefore, we recommend that you inform yourself on the internet pages of any third party about how they handle personal data before you enter personal data.

21. Your rights: Access, rectification, blocking and erasure

We will gladly provide information about the personal data we store and about their origin, recipients or categories of recipients to which these data are transmitted and about the purpose of their storage. You can exercise this right at any time and, if applicable, your right to rectification, blocking and erasure of your data.

You have following rights towards us as regards your personal data:

• Right of access, Art. 15 GDPR
• Right to have incorrect data corrected or have incomplete data completed, Art. 16 GDPR
• Right to have your data that we have stored erased, Art. 17 GDPR
• Right to restriction of processing, Art. 18 GDPR
• Right to data portability, Art. 20 GDPR

The information and reports regarding your rights will be provided free of charge.

Where your personal data are processed on the basis of a legitimate interest in accordance with Art. 6.1, first sentence, Letter (f) GDPR, you have the right according to Art. 21 GDPR to object to the processing of your personal data if your objection is based on reasons relating to your particular situation or is raised against direct marketing. In the latter case, you have a general right to object which we will respect without you having to specify a particular situation. Please address your objection to the address provided below.

If you have given your consent to the use of data, you can withdraw it at any time. Should you withdraw your consent that you have given, we will delete all your personal data that we have stored and have collected, processed or used based on your consent, unless we are legally bound to retain them. Please note that deletion of your data may mean that you will be unable to continue to use some of the services that we offer.

Furthermore, you have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data by us (cf. Art. 77 GDPR).

Please address all your requests for information, requests for access to your personal data and objections to data processing to Knick Elektronische Messgeräte GmbH & Co. KG

• by email to datenschutz@knick.de;
• by letter to the address: Beuckestraße 22, 14163 Berlin; or
• by fax to +49 30 80191-200.

Berlin, May 5, 2025