Privacy Statement

1. General information
The careful handling of your personal data is of great importance to us. Accordingly, we strictly comply with the statutory regulations when we collect, process or use personal data.

The personal data that we need to obtain from you and the purposes for which we process them are described in the following.

Personal data is information that can be assigned to you as a person (e.g. your name, your telephone number or your email address). Personal data do not include data of juristic persons or information that cannot be associated directly with your actual identity.

With regard to the collection, processing and use of your data on www.knick-international.com and the sub-pages belonging to the website, the controller, as defined in Art. 4 (7) General Data Protection Regulation (GDPR), is Knick Elektronische Messgeräte GmbH & Co. KG, Beuckestraße 22, 14163 Berlin (Knick), phone: +49 30 80191-0, fax: +49 30 80191-200, email: datenschutz@knick.de.

The data protection officer is:
Datenschutzgesellschaft mbH, Schiffbauergasse 15, 14467 Potsdam, contact: Alexandra Flieger

Any questions or notifications relating to data protection law can be sent to us by email to datenschutz@knick.de or by post to the address stated above. Please check this Data Privacy Statement from time to time because the legislator may amend the data protection regulations or we may need to adjust this Data Privacy Statement due to changes of our internal processes.

2. Collection and use of personal data
Information that we obtain from you helps us to individualise and continuously improve our services. We use that information to handle your orders. Unless you have provided your data to us exclusively for the purpose of contacting you (see Section 4), we may use your data also to communicate with you about orders, products or services and to send you marketing offers (see « Communication by email » below) and to update our data records, administer your data and recommend products or services you might be interested in. We may also use your data to improve our range of products and our platform, to prevent or detect misuse of our website or to enable third parties to provide technical, logistical or other services on our behalf.

Of course, you can at any time object to the processing or use of your personal data for advertising purposes by sending an informal notice to info@knick.de or by using our online form.

Whenever our website is accessed, our system will automatically acquire data and information about the computer system of the accessing computer.
The following data will be acquired:

  • Information about the browser type and version used
  • The user’s operating system
  • Date and time of access
  • Websites from which the user’s system gets to our website
  • The data are also stored in the log files of our system. This does not apply to the user’s IP addresses or other data that would allow assignment of the data to a user. These data will not be stored together with other personal data of the user.

Information about you is also actively collected on our website. You can use an online form provided on our website to contact Knick. We will use the personal data transmitted in connection with this exclusively to handle your contact request and will delete them, unless any legal retention periods apply that prevent such deletion. The legal basis for the processing of the data is Art. 6.1, first sentence, Letter (b) GDPR if your contact request relates to the initiation or performance of a contractual relationship between you and us. In other cases, the legal basis is Art. 6.1, first sentence, Letter (f) GDPR. Your data will not be transmitted to any third party.

To contact you, the following data about you will be acquired and stored:

• Full name
• Company name
• Email address
• Full telephone number (if provided)
• The consent to the Data Privacy Statement
• Additional data relating to your request, if any
(hereinafter referred to as « personal data »)
As an alternative, we may use the email address provided to contact you. In this case, the user’s personal data transmitted with the email will be stored. To enable us to make the emails we send you more useful and more interesting, we often receive a confirmation about which of our emails you open, provided that your computer supports this function.

3. Application
You can use the email address karriere@knick.de to apply for a job that we offer or to send us an unsolicited application and to submit your documents to us.

If you do this, we will store and process the email and any files attached to process your application. The application and any documents attached will be treated as confidential and can be accessed only by persons necessarily involved in the application process.

If you send us an application by email, you give your consent, prior to sending us your data, that we may store and use your data contained in your application documents for the purpose of handling your application and asking you follow-up questions that we may have, always in accordance with the consent you have given. We will not transfer these data to anyone without your consent.

4. Purposes of collection, processing and use
Knick Elektronische Messgeräte GmbH & Co. KG will collect, process and use the personal data exclusively for the following purposes:

  • To contact you to verify the data
  • To contact you to handle requests
  • To set up and manage a customer account
  • To process your application and to contact you in this respect
  • To send you newsletters

Knick Elektronische Messgeräte GmbH & Co. KG will use the personal data for any purpose other than one of the purposes specified above only where this is necessary to safeguard the legitimate interests of a third party or to prevent threats to state or public security or to prosecute criminal offences.

The personal data will be stored and processed exclusively on servers located in the European Union.

5. Duration of the use of data
The personal data will be deleted immediately if you withdraw your consent or if the purpose of the use of the data no longer exists.

Compelling legal requirements, in particular retention periods, are not affected.

Knick Elektronische Messgeräte GmbH & Co. KG will without delay inform its cooperation partners if the consent given to Knick Elektronische Messgeräte GmbH & Co. KG is withdrawn. Knick Elektronische Messgeräte GmbH & Co. KG has obliged its cooperation partners to delete the personal data without delay after they have been informed of such withdrawal.

Moreover, Knick Elektronische Messgeräte GmbH & Co. KG has obliged its cooperation partners to inform Knick Elektronische Messgeräte GmbH & Co. KG without delay if the consent given to a cooperation partner is withdrawn. As soon as Knick Elektronische Messgeräte GmbH & Co. KG has been informed of any such withdrawal of consent, it will without delay procure that it and, if applicable, any cooperation partner will delete the data.

6. Data security and data protection, communication by email
Knick Elektronische Messgeräte GmbH & Co. KG applies appropriate technical and organisational processes to prevent unauthorised access or unauthorised disclosure and to guarantee the accuracy of the data and to ensure authorised use of the data. Nevertheless, electronic communication is never entirely secure. Accordingly, all data and information that you voluntarily transmit to Knick Elektronische Messgeräte GmbH & Co. KG might be acquired by a third party by means of unlawful data retrieval. Knick Elektronische Messgeräte GmbH & Co. KG cannot assume any liability for the disclosure of data due to errors and/or unauthorised access during data transmission by third parties.

We can also not guarantee complete data security of email communication. We therefore recommend to send data by letter if they require a high level of secrecy.

7. SSL or TLS encryption
For security reasons and to protect the transmission of confidential contents you send to us as the operator of the sites, this site uses SSL or TLS encryption. You can recognise an encrypted connection by the browser’s address line changing from « http:// » to « https:// » and by the lock icon in your browser line.

If SSL or TLS encryption is active, third parties cannot read the data that you send us.

8. Newsletter
You can subscribe to a free newsletter. When you register for the newsletter, you will receive an email asking you to confirm your newsletter subscription. This is to ensure that no third party has misused your data (double-opt-in principle).

After registration, you will be sent information about what’s new at Knick and other contemporary topics. If you no longer wish to receive the newsletter, you can unsubscribe at any time inside the newsletter.

Your personal data will not be given to third parties for advertising purposes.

We use the email service provider Newsletter2Go, offered by Newsletter2Go GmbH, Köpenicker Str. 126, 10179 Berlin, to send our newsletter. If you register for our newsletter, your email address and the other personal data that you have provided upon registration will be transmitted to and processed and stored by Newsletter2Go. Newsletter2Go will use these data to send and evaluate the newsletter on our behalf.

We have concluded a commissioned data processing agreement with Newsletter2Go to ensure that Newsletter2Go will process your personal data only in accordance with our instructions and only on our behalf. Newsletter2Go has taken appropriate technical and organisational measures to ensure that your personal data will be processed only in accordance with our instructions and, in addition, Newsletter2Go is certified by TÜV Rheinland.

Newsletter2Go can use the recipients’ data in a pseudonymised form, i.e., without assignment to a user, to optimise or improve its own services, e.g. for the technical optimisation of the mailing and representation of the newsletters or for statistical purposes. However, Newsletter2Go will not use the data of our newsletter recipients to write to them or to transmit the data to a third party.

For further information about Newsletter2Go and data protection at Newsletter2Go please go to: www.newsletter2go.de/informationen-newsletter-empfaenger/

9. Sweepstakes
We will run sweepstakes on our website from time to time. When we do this, we will collect, process and store the personal data, such as given name, surname, email address and address, that are necessary to run the sweepstakes. In individual cases, it may be necessary to register on our website with a user account.

Supplementary terms and conditions apply to each sweepstake, which you will need to accept separately to be able to participate. Among other things, these conditions of participation include detailed information about the extent and use of the data collected, processed and stored in the context of the performance of the sweepstake. Should any of the provisions relating to the processing of your personal data conflict with this Data Privacy Statement, the provisions of the sweepstake will take precedence. This may be the case, for instance, if extended or altered data protection regulations apply in the conditions of participation of a sweepstake.

Should you object to the use of your data in connection with the participation in a sweepstake, you will not be able to participate in the sweepstake.

10. Cookies
Some of the services of this website use cookies. Cookies are small text files that contain information to identify visitors that return to the website exclusively for the duration of their visit to the website. They make it easier to use the online offering of www.knick-international.com. They are stored by your browser on the hard disk of your computer and do no harm there.

If you use cookies, they will make it easier for you to log in exclusively on the computer on which you have selected them. The purpose of using cookies is to make it easier for you to use our websites because some functions of our website cannot be offered without the use of cookies. For example, some functions require that the browser will recognise you even after you have changed between pages.

You can choose to deactivate the acceptance of cookies in the web browser. Knick does not assume any responsibility for the use of cookies by cooperation partners.

Privacy settings

11. Transfer of data to third parties
We will disclose the information that we receive from you to third parties exclusively to the extent described below:

Service providers: We commission other enterprises and individuals to carry out tasks for us. Examples include the sending of letters or emails. These service providers will receive only the data that are necessary to carry out their tasks. They are not permitted to use these data for any other purpose. In addition to this, they are obliged to treat the data in compliance with this Data Privacy Statement and the German data protection acts.

Protection of Knick and third parties: We will disclose personal data of users if we are under a legal obligation to do so or if such disclosure is necessary to enforce our General Terms and Conditions or any other agreement or to protect our rights or the rights of our users or of a third party. For the avoidance of doubt, we expressly state that, in connection with this, the data will not be disclosed to these enterprises to make any use of them for economic purposes contrary to this Data Privacy Statement.

With your consent: In all other cases, we will inform you when personal data are to be disclosed to a third party and in this way give you the opportunity to give your consent.

Whenever personal data are disclosed to a third party to the extent described above and whenever data are transmitted to countries outside of the European Economic Area (EEA), we will ensure that the data will be transmitted in compliance with this Data Privacy Statement and the German data protection acts.

12. Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland (« Google »). Google Analytics uses so-called cookies, i.e., text files which are stored on the user’s computer and enable an analysis of the use of the website. The information generated by the cookie about your use of this website will usually be transmitted to and stored by Google on servers in the United States. However, if IP anonymisation is activated on this website, Google will – within the member states of the European Union and other contracting states of the Treaty on the European Economic Area – truncate your IP address prior to transmission. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there. Google will use this information on our behalf to evaluate your use of the website, to compile reports on the website activities and to provide additional services associated with the use of the website and the internet to the website operator. The IP address transmitted by your browser in the context of Google Analytics will not be linked with other data held by Google.

The user can prevent the storage of the cookies by making appropriate settings in the browser software. In this case, it may not be possible to use all the functions of this website. In addition, the user can prevent acquisition by Google of the data generated by the cookie that relate to his use of the website (including his IP address) and the processing of these data by Google by downloading and installing the browser plugin provided at the following link (https://tools.google.com/dlpage/gaoptout?hl=de).

You can prevent acquisition by Google Analytics by clicking the following link. An opt-out cookie will be set that prevents acquisition of your data in the future when you visit this website: Deactivate Google Analytics.

More detailed information about this is provided at https://tools.google.com/dlpage/gaoptout?hl=de or at http://www.google.com/intl/de/analytics/privacyoverview.html (general information about Google Analytics and data protection). On this website, Google Analytics was extended by the code « gat._anonymizeIp(); » to guarantee anonymised acquisition of IP addresses (so-called IP masking).

13. YouTube
Our website uses plug-ins of the YouTube video portal. The provider is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit one of our websites that shows a YouTube video, your browser will establish a connection with the servers of YouTube. For technical reasons, it is then also communicated to the YouTube server which of our sites you have visited. Moreover, if you are logged on to your YouTube account, you enable YouTube to directly assign your surfing behaviour to your personal profile. You can prevent this by logging out of your YouTube account. The use of YouTube and the possible transfer of data to the USA, and hence to a third country without an adequate level of protection, take place based on your consent given in accordance with Art. 49.1 (a) GDPR. You can at any time revoke your consent with future effect. To exercise your revocation, please deactivate this service using the « cookie consent tool » provided on the website.

More information about the handling of user data is provided in the YouTube data privacy statement at: https://www.google.de/intl/de/policies/privacy.

14. Google AdWords
On some of our websites, we do online advertising using the « Google AdWords » tool offered by Google Inc. and, doing so, we also use so-called conversion tracking. When you click on an advertisement we have placed with Google, a cookie for conversion tracking is stored on your computer. These cookies will become invalid after 30 days, do not contain personal data and are hence not used to personally identify you.

When you visit certain internet pages of our website and the cookie has not yet expired, Google and we can see that you have clicked on the advertisement and have been redirected to that page. Each advertiser receives a different cookie, so that it is impossible to track cookies of different AdWords customers.

The information gathered with the help of the conversion cookie is used to prepare conversion statistics for advertisers that have opted for conversion tracking. The advertisers are informed of the total number of users that have clicked their advertisement and have been redirected to a page provided with a conversion tracking tag, usually the order confirmation page. However, they will not receive information that can be used to personally identify users.

If you do not wish to participate in the tracking, you can object to this use by preventing the storage of the cookies by making appropriate settings in your browser software. You will then not be included in the conversion tracking statistics. Further information and Google’s data privacy policy are available at: http://www.google.com/policies/technologies/ads/ and https://www.google.de/intl/de/policies/. You can also deactivate personalised advertisements via Google by means of following link: https://support.google.com/ads/answer/2662922?hl=de.

15. Google Tag Manager
We use the Google Tag Manager on our websites. The Google Tag Manager is offered by Google and is a solution that we can use to manage website tags via a user interface (and, e.g. to integrate Google Analytics and other Google marketing services into our online offering). The Tag Manager itself does not process personal data. However, a connection to Google will be established when our websites are accessed and your IP address will also be processed by Google. Use of the Google Tag Manager is necessary to technically implement our online offerings. This is a legitimate interest within the meaning of Art. 6.1, first sentence, Letter (f) GDPR. To protect your personal data, we use the Google Tag Manager with the anonymisation function.

Where we integrate third-party tools via the Google Tag Manager that process personal data themselves, we point this out specifically in this Data Privacy Statement. More information about the Google Tag Manager is available at https://www.google.com/intl/de/tagmanager/use-policy.html.

16. Google reCAPTCHA
We use the reCAPTCHA function on our website. The provider is Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland. The service includes the transmission to Google of the IP address and, possibly, of other data that Google requires for the reCAPTCHA service. By using this function, we protect our website against spam software and misuse by non-natural persons, i.e., non-human visitors. This is a legitimate interest within the meaning of Art. 6.1, first sentence, Letter (f) GDPR. To protect your personal data, we use Google reCAPTCHA with the anonymisation function.

More information about Google reCAPTCHA is available at https://www.google.com/intl/de/policies/privacy/.

17. Use of LinkedIn Ads, LinkedIn Marketing
We use the analysis and conversion tracking technology of the LinkedIn platform on our website. The LinkedIn technology mentioned above enables us to show you more relevant advertisements based on your interests. Moreover, we receive from LinkedIn aggregated and anonymous reports about advertising activities and information about how you interact with our website. The statistical evaluation of the user behaviour enables us to improve our offer and to make it more interesting for you as the user. This also constitutes our legitimate interest in the processing of the abovementioned data by the third-party provider. The legal basis is Art. 6.1, first sentence, Letter (f) GDPR. For more information about data protection by LinkedIn see here: https://www.linkedin.com/legal/privacy-policy#choices-oblig. You can object to the analysis of your user behaviour by LinkedIn and the showing of interest-based recommendations (« opt-out »). To do this, click on the field « Reject on LinkedIn » (for LinkedIn members) or « Reject » (for other users) at the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

18. Tawk.to
Our website offers the use of the chat plug-in provided by Tawk.to Inc. (Tawk.to). This is a live chat software we use to enable you to chat with us in real-time or to leave us a message.

The chat is integrated in the source text. This is enabled by means of a script. Cookies are used to implement the technical functions. They create a pseudonymised connection to the chat plug-in. For this, a connection to the servers of Tawk.to in the USA is established as soon as the chat is started.

When the chat is used (live chat, offline message), the following personal data are acquired:

  • Name
  • Email address
  • Chat history
  • IP address at the time of the chat
  • Country of origin

These data are not disclosed to any third party and exclusively serve the purpose of protection and for internal statistics. The data are not used to identify you. They are not stored. They will be deleted after the chat.

The personal data are processed on the basis of Art. 6.1 (b) GDPR.

Tawk.to Inc. guarantees to comply with the requirements of the GDPR as it comes into force (currently available only in English). For details about the purpose and scope of the data collection and the further use and processing of the data by Tawk.to and your rights in this respect and the options to make settings to protect your privacy, please see Tawk.to’s data privacy statement: https://www.tawk.to/privacy-policy.

19. Google Maps
Our website uses the product Google Maps API provided by Google Inc. (Google Inc., 1600 Amphitheatre Parkway, Mountain View, California, 94043). When Google Maps is used, Google will also acquire, process and use data concerning the use of the maps functions by the visitors of the websites. For information about the processing of data by Google see the Google data privacy statements. They are available at www.google.com/privacypolicy.html.

The use of Google Maps and the possible transfer of data to the USA, and hence to a third country without an adequate level of protection, take place based on your consent given in accordance with Art. 49.1 (a) GDPR. You can at any time revoke your consent with future effect. To exercise your revocation, please deactivate this service using the « cookie consent tool » provided on the website.

20. No liability for partners’ online offerings
Our online offering also includes contents of third parties. A prerequisite to the use of these services is that the providers of these contents (third-party providers) get to know the user’s IP address. If the IP address is not transmitted, the contents cannot be sent to the respective user. Therefore, transmission of the IP address is necessary to show the contents. We endeavour to only use contents from suppliers that use the IP address solely to deliver the contents.

We cannot prevent third-party providers from storing the IP address for statistical purposes, for example. Where we are aware of this, we will inform our users of this.

When internet pages are accessed to which this website makes reference, it may occur that data such as name, address, email address, browser features etc. are asked for again. This Data Privacy Statement does not regulate the collection, disclosure or treatment of personal data by any third party.

Third-party service providers may have deviating and their own regulations regarding the handling of the collection, processing and use of personal data. Therefore, we recommend that you inform yourself on the internet pages of any third party about how they handle personal data before you enter personal data.

20. No liability for partners’ online offerings
Our online offering also includes contents of third parties. A prerequisite to the use of these services is that the providers of these contents (third-party providers) get to know the user’s IP address. If the IP address is not transmitted, the contents cannot be sent to the respective user. Therefore, transmission of the IP address is necessary to show the contents. We endeavour to only use contents from suppliers that use the IP address solely to deliver the contents.

We cannot prevent third-party providers from storing the IP address for statistical purposes, for example. Where we are aware of this, we will inform our users of this.

When internet pages are accessed to which this website makes reference, it may occur that data such as name, address, email address, browser features etc. are asked for again. This Data Privacy Statement does not regulate the collection, disclosure or treatment of personal data by any third party.

Third-party service providers may have deviating and their own regulations regarding the handling of the collection, processing and use of personal data. Therefore, we recommend that you inform yourself on the internet pages of any third party about how they handle personal data before you enter personal data.

21. Your rights: Access, rectification, blocking and erasure
We will gladly provide information about the personal data we store and about their origin, recipients or categories of recipients to which these data are transmitted and about the purpose of their storage. You can exercise this right at any time and, if applicable, your right to rectification, blocking and erasure of your data.

You have following rights towards us as regards your personal data:

  • Right of access, Art. 15 GDPR
  • Right to have incorrect data corrected or have incomplete data completed, Art. 16 GDPR
  • Right to have your data that we have stored erased, Art. 17 GDPR
  • Right to restriction of processing, Art. 18 GDPR
  • Right to data portability, Art. 20 GDPR

The information and reports regarding your rights will be provided free of charge.

Where your personal data are processed on the basis of a legitimate interest in accordance with Art. 6.1, first sentence, Letter (f) GDPR, you have the right according to Art. 21 GDPR to object to the processing of your personal data if your objection is based on reasons relating to your particular situation or is raised against direct marketing. In the latter case, you have a general right to object which we will respect without you having to specify a particular situation. Please address your objection to the address provided below.

If you have given your consent to the use of data, you can withdraw it at any time. Should you withdraw your consent that you have given, we will delete all your personal data that we have stored and have collected, processed or used based on your consent, unless we are legally bound to retain them. Please note that deletion of your data may mean that you will be unable to continue to use some of the services that we offer.

Furthermore, you have the right to lodge a complaint with a data protection supervisory authority about the processing of your personal data by us (cf. Art. 77 GDPR).

Please address all your requests for information, requests for access to your personal data and objections to data processing to Knick Elektronische Messgeräte GmbH & Co. KG

  • by email to datenschutz@knick.de;
  • by letter to the address: Beuckestraße 22, 14163 Berlin; or
  • by fax to +49 30 80191-200.

Berlin, in January 2021